Latest CEO DON School Inspires, Educates & Empowers Signature Leaders

Working with Purpose in Long-Term Care

Louisville, Ky. – April 20, 2018 – Over a dozen Signature HealthCARE leaders are convening at the company’s home office in Louisville, Ky this week for CEO DON School. It’s an intense week of learning outside of the daily whirlwind entrenching leaders into the company culture and industry issues.

“To learn in a hub of other leaders across so many different departments engages our nursing home administrators to be CEOs with fine-tuned knowledge and resources they need to brave this ever-evolving industry,” Mary McNevin, Chief Learning Officer at Signature HealthCARE, said. “We take away the chain of command and build collaboration, and the payoff is always big.”

From action-based and peer-to-peer learning to real world simulations and minute data, Signature’s CEO DON School instills leaders with a powerful toolbox of resources. The week-long training school embodies Signature’s guiding principle committing to lifelong learning for all stakeholders.

“The journey of learning never stops. The leaders in CEO DON School this week will take their experiences back to their teams inspiring others.”

In a changing industry and regulatory environment, Signature leaders can’t predict the future, but they can learn to prepare. And learning is contagious.

Signature’s Spring Break Day Takes Residents on Adventures

Living Fully in Long-Term Care

Louisville, Ky. – April 19, 2018 – At Signature HealthCARE we believe adventures happen at every age and every ability, which is why each year our residents and elders spend Spring Break Day simply having fun. The day is completely outside of the normal routine and schedule empowering our residents to have new adventures, experiences and dreams at any age. Signature’s Spring Break Day reflects our guiding principle committing to be a national leader in quality of life for nursing home residents.

Signature HealthCARE at North Hardin, Signature HealthCARE of Elizabethtown and Bluegrass Care and Rehabilitation residents traveled to a Kentucky staple spending the day at Keeneland. Several residents even walked away from the betting windows as winners.

Signature HealthCARE of Bowling Green, Signature HealthCARE of Madison and Nashville Community Care & Rehabilitation Center at Bordeaux enjoyed a favorite pastime fishing at a local park.

Signature HealthCARE of Heritage Hall elders and stakeholders enjoyed a community cookout.

Oakview Nursing and Rehabilitation’s “Gilligan’s Island” themed party brought residents to a tropical place with vibrant music and colorful favors in Marshall County, Kentucky.

Prestonsburg Health Care Center celebrated Spring Break Day with a community cookout with residents, families and stakeholders.

Signature HealthCARE Residents Go to Washington D.C.

Living Fully in Long-Term Care

Louisville, Ky. – March 27, 2018 – Residents and stakeholders from three states and 13 Signature HealthCARE locations traveled to Washington D.C. on Sunday for an American adventure in the Capitol. The 63 Signature elders and stakeholders took in the sights of the changing of the guard at Arlington Cemetery, a tour of the Capitol building, Lincoln Memorial, Mount Vernon, and other sights of the National Mall.

“The D.C. monuments and museums symbolically show that our country is built by many of us. Our elders were teachers, nurses, pastors, volunteers, and parents, who contributed vibrantly to their neighborhoods, community, and country,” Angie McAllister, Director of Culture Change at Signature HealthCARE, said. “Seeing our elders take in the history and sights at our nation’s capital remind everyone that there is much more life to live at nursing homes.”

The group celebrated one elder’s birthday while in Washington.  Ms. Shirley from Signature HealthCARE of Rogersville celebrated her birthday during a family-style dinner in downtown D.C.

Signature HealthCARE first took elders and stakeholders on vacation to Disney World in 2010. Since then, hundreds of Signature elders and stakeholders have traveled together breaking the mold in the long-term care industry.

Signature HealthCARE Executives and Leaders Achieve CNA Certification

Signature Leaders Lead Industry Becoming Certified Nursing Assistants

Home office stakeholders earn CNA certification.

Louisville, Ky. – March 7, 2018 – In 2011, executives at Signature HealthCARE were the first in the nation to become Certified Nursing Assistants. Now, the movement’s momentum grows with six Signature leaders earning their certification in January 2018 and gaining a firsthand perspective into the frontlines of care.

Certified Nursing Assistants are the backbone of Signature’s mission making up the largest single group of stakeholders. Signature was the first in the industry to turn hierarchy on its head and empower executives and home office leaders to complete the Long-Term Care Nursing Assistant Certification program.

On the other side of their training, the group emerged with a profound appreciation for CNAs and the skill, heart and dedication demanded in daily tasks, outside of the office environment in health administration.

“It was one of the most important and rewarding experiences I have had as a health care professional. Anyone who works in an administrative role in health care should become a CNA,” Betsy Wade, Signature’s Chief Compliance Officer, said.

The road to earning state certification began in November when stakeholders started studying online through Kentucky Community and Technical College System in Maysville, Kentucky.

After spending days in intensive labs and clinical training at Signature HealthCARE of South Louisville, the group reflected on the day and tried to summarize it one word. “All I could muster was tears. For me, a single word could not adequately summarize the experience. The words that came to mind were humbled, service, compassion, and gratitude. I was able to see firsthand how hard our CNAs work and how important their jobs are. They are our front line,” Betsy Wade, said.

With baby boomers aging, life expectancy growing, and hospitals releasing patients to skilled-nursing or short-term rehabilitation, the need for Certified Nursing Assistants will continue to grow. The U.S. Bureau of Labor Statistics estimates that by 2026 the need for nursing assistants will grow by 11 percent, faster than the average growth rate for most other occupations.

The roster of Signature stakeholders for this CNA class included: Michael Muldoon, Administrator-in-Training, Jason Armstrong, Administrator, Betsy Wade, Chief Compliance Officer, Sarah Hamilton, Director of Talent Acquisition/ University Relations, Hillary Bayens, Talent Sourcing Specialist, and Jermaine Edwards, Director of Talent Acquisition.

Over 100 Signature HealthCARE Locations Receive Industry Accreditation and Embracing Quality Awards

Providigm Awards Accreditations for Excellence

Louisville, Ky. – February 27, 2018 – Providigm’s Quality Assurance Performance Improvement (QAPI) recently awarded over 100 Signature HealthCARE locations with accreditation and Embracing Quality awards. The accreditation program awards recognition to nursing homes across the U.S. and Canada based on comprehensive standards measuring improved quality of care. In addition to accreditation, 42 Signature locations were awarded Embracing Quality Awards for Customer Satisfaction and a Deficiency Free Survey.

“Our mission remains that we are committed to offering compassionate, quality health care. It is only because of each and every one of our stakeholders committed to our mission of revolutionizing the industry that we can achieve recognition from the Providigm QAPI Accreditation Program,” Joe Steier, President and CEO of Signature HealthCARE, said.

The Quality Assurance and Performance Improvement program embraces a comprehensive, data drive approach to care. A recent study in the Providigm Research Brief surveyed 463 QAPI accredited locations and concluded that after accreditation, the average number of deficiencies significantly decreased, as well as the percent of facilities who received penalties.

Advanced Accreditation Signature HealthCARE of Whitesburg Gardens*

Anchor Care and Rehabilitation Center*

Chautauqua Rehabilitation & Nursing Center

Golfcrest Healthcare Center

Golfview Healthcare Center

Gulfport Rehabilitation Center

Heritage Park Care and Rehabilitation Center*

Kenilworth Care and Rehabilitation Center

Peninsula Care & Rehabilitation Center*

Signature HealthCARE at College Park

Signature HealthCARE at The Courtyard

Signature HealthCARE Center of Waterford

Signature HealthCARE of Gainesville

Signature HealthCARE of Jacksonville

Signature HealthCARE of North Florida**

Signature HealthCARE of Orange Park

Signature HealthCARE of Ormond*

Signature HealthCARE of Palm Beach*

Signature HealthCARE of Port Charlotte*

Southern Pines Healthcare Center

Washington Rehabilitation and Nursing Center*

Signature HealthCARE at Tower Road

Signature HealthCARE of Buckhead

Signature HealthCARE of Marietta*

Signature HealthCARE of Savannah**

Signature HealthCARE at Parkwood

Signature HealthCARE of Bluffton*

Signature HealthCARE of Bremen

Signature HealthCARE of Fort Wayne*

Signature HealthCARE of Muncie*

Bluegrass Care and Rehabilitation

Clinton County Care & Rehabilitation Center

Harrodsburg Health & Rehabilitation Center

Lee County Care and Rehabilitation Center*

Liberty Care & Rehabilitation Center*

Oakview Nursing and Rehabilitation Center*

Prestonsburg Health Care Center*

Riverside Care & Rehabilitation Center*

Rockcastle Care and Rehabilitation Center

Signature Healthcare at Colonial Rehab & Wellness Center

Signature Healthcare at Heritage Hall Rehab & Wellness Center

Signature HealthCARE at Hillcrest* & **

Signature Healthcare at Jackson Manor Rehab & Wellness Center*

Signature Healthcare at Jefferson Manor Rehab & Wellness Center

Signature Healthcare at North Hardin Rehab & Wellness Center

Signature Healthcare at Summerfield Rehab & Wellness Center

Signature Healthcare at Summit Manor Rehab & Wellness Center

Signature Healthcare at Tanbark Rehab & Wellness Center*

Signature HealthCARE of Bowling Green

Signature Healthcare of Carrollton Rehab & Wellness Center

Signature HealthCARE of Elizabethtown

Signature HealthCARE of Georgetown

Signature Healthcare of Hart County Rehab & Wellness Center

Signature Healthcare of Monroe County Rehab & Wellness Center*

Signature HealthCARE of Pikeville

Signature HealthCARE of South Louisville

Signature HealthCARE of Spencer County

Signature HealthCARE of Trimble County

Signature HealthCARE at Mallard Bay*

Signature HealthCARE of Roanoke Rapids

Gastonia Care and Rehabilitation

Signature HealthCARE of Chillicothe*

Signature HealthCARE of Coshocton

Signature HealthCARE of Fayette County

Signature HealthCARE of Galion

Signature HealthCARE of Warren

Signature Healthcare of Bloomsburg Rehab & Wellness Center

Harriman Care and Rehabilitation Center**

Mountain City Care & Rehabilitation Center**

Pickett Care and Rehabilitation Center*

Signature HealthCARE of Clarksville

Signature HealthCARE of Columbia

Signature HealthCARE of Elizabethton Rehab & Wellness Center*&**

Signature HealthCARE of Erin*

Signature HealthCARE of Fentress County

Signature HealthCARE of Greeneville

Signature HealthCARE of Madison

Signature HealthCARE of Memphis

Signature HealthCARE of Monteagle Rehab & Wellness Center

Signature HealthCARE of Portland Rehab & Wellness Center

Signature HealthCARE of Putnam County*

Signature HealthCARE of Ridgely Rehab & Wellness Center*

Signature HealthCARE of Rogersville

Signature HealthCARE of South Pittsburg Rehab & Wellness Center

Spring City Care & Rehabilitation Center

Standing Stone Care and Rehabilitation

Westmoreland Care & Rehabilitation Center

Basic Accreditation Surrey Place Care Center

Signature HealthCARE of Lafayette

Signature HealthCARE of Newburgh

Signature HealthCARE of South Bend

Signature HealthCARE of Terre Haute

Bracken County Nursing & Rehabilitation Center

Signature Healthcare at Jefferson Place Rehab & Wellness Center

Signature HealthCARE at Saints Mary & Elizabeth Hospital* &**

Signature HealthCARE of East Louisville

Signature HealthCARE of Kinston**

Nashville Community Care & Rehabilitation Center at Bordeaux

Pigeon Forge Care & Rehabilitation Center

Princeton Transitional Care*

Signature HealthCARE at Methodist

Signature HealthCARE at Saint Francis

Signature HealthCARE of Cleveland*

Embracing Quality Award for Customer Satisfaction Riverview Health Care Center

Chesapeake Shores



*= Embracing Quality Award for Customer Satisfaction

**= Embracing Quality Award for Deficiency Free Survey


Signature HealthCARE Drives Quality of Life and Therapy Goals with Wheelchair Super Bowl Events

Annual Wheelchair Super Bowl Brings Neighborly Competition

Louisville, Ky. – February 14, 2018 –  While the NFL hosted the Eagles and Patriots at the Super Bowl, elders from over 10 Signature HealthCARE locations competed in the Wheelchair Super Bowl. The event, which Signature has held for six years, brings stakeholders from every department, Quality of Life, Therapy, Dietary, and more, together.

Just like friends, family and neighbors gathering to watch the Super Bowl, Signature HealthCARE elders, stakeholders and families participated in Wheelchair Super Bowl events. At Signature HealthCARE of Sunrise Manor, the halftime entertainment featured Justin himself…Justin Carwile, administrator at Sunrise Manor. And at Signature Healthcare of Hart County, stakeholders put on a halftime show with music from Bruno Mars.

“From the preparation of the event, creating signs and décor, putting together the halftime shows, learning the plays with the therapy team and having the nursing staff get involved in teaching Elders cheers and the Elders teaching us cheers from their day, it appeals to most everyone. Anyone who wants to join in the fun is always invited,” Roni Anderson, Regional Quality of Life Director at Signature HealthCARE said.

Wheelchair Super Bowl for one elder was a special day when he presented the winning certificate to the administrator. After scoring 10 field goals and winning, Mr. Ivey of Signature HealthCARE at the Courtyard said, “It’s the most fun I’ve had all year!”

At Signature, quality of life is approached with innovative thinking and an infusion of fresh ideas. Because of Signature’s unique approach, Wheelchair Super Bowl is just one of many one-of-a-kind Quality of Life programs.

Signature HealthCARE of Palm Beach Celebrates 100th Birthday of Resident

WWII Veteran Celebrates 100th Birthday with Signature HealthCARE of Palm Beach

Palm Beach, FL – February 9th, 2018 – Friends and family from over five states travelled to Signature HealthCARE of Palm Beach in celebration of a special milestone for one resident. James Zell turned 100 on January 20th, and over 100 friends, family and staff of Signature HealthCARE of Palm Beach celebrated alongside him.

Zell is a World War II veteran and was recently honored at the 2017 Wellington Holiday Parade in Palm Beach, Florida.

After college, Zell worked in his first job as an English and Social Studies teacher in South Hill, VA. Later in his career, he worked for Ford Motor Company touring the country giving speeches.

50th Signature HealthCARE Location Named to National Eden Alternative Registry

Signature HealthCARE Blazes the Trail for Culture Change

Person-directed care is at the heart of Signature HealthCARE’s culture change movement.

Louisville, Ky. –January 25, 2018 – With the recent addition of Signature HealthCARE at Jackson Manor in Annville, Kentucky, Signature HealthCARE celebrates its 50th location to be named to the Eden Alternative Registry, a national list of certified culture change nursing homes. Seven years ago, Signature HealthCARE Quality of Life teams and executives decided to blaze the trail of culture change in the long-term care industry.

“When we started this journey in 2011, the idea of the organizational transformation we would need to undergo seemed daunting at best. We knew it would take perseverance to see this vision come to life, and as a team we began to fight for it with all we had. We aligned every strategy to enhance and accelerate our person-directed care movement,” Angie McAllister, Director of Cultural Transformation at Signature HealthCARE, said.

The Eden Alternative Registry certifies health care facilities fully embracing person-directed care approach from the administrator to nurses to CNAs. The person-directed care approach transforms care by prioritizing a person’s unique needs and particular wants in daily care and decision making. Signature HealthCARE is committed to continue leading the way in person-directed care, hoping to add even more locations to the Eden Registry.

“We celebrate the fact that we have landed our 50th home on this journey with us,” Angie McAllister said. “However, we also look to the future and realize we have so much yet to do. We are only getting started.” Small changes mounting to transformations of stakeholders and elders is at the heart of person-directed care and Signature’s purpose driven strategy towards the Eden Registry.

Create Change Institute Engages Community

Signature HealthCARE Partners with TimeSlips, Fund for the Arts, It’s Never Too Late!, Jewish Heritage Fund for Excellence & Kentucky Cabinet of Health and Family Services

Louisville, Ky. –January 18, 2018 – Too often nursing home elders are untapped for their imagination, creativity and wisdom. A new project is tackling the problem of leaving many older adults idle. Signature HealthCARE is partnering with TimeSlips and Fund for the Arts to empower older adults to exercise their creative muscles and embrace their imagination.

“Relationships built during these few days together will enhance well-being and growth for all of the attendees. Anytime a diverse group of individuals such as this can come together to rally around a common vision, magic is sure to happen,” Angie McAllister, Director of Cultural Transformation at Signature HealthCARE and International Board Member of the Eden Alternative Registry.

The Create Change Institute brings together healthcare professionals working in long-term care, professional artists, students at any stage and older adults. Taking place at the Brown Theatre from January 18th to 19th, the Create Change Institute brings people together of different perspectives in integrating creativity in long-term healthcare.

“The Institute is a blast of inspiration for folks to re-imagine what is possible when worlds of creativity and care collide,” said Anne Basting, Founder & Director of TimeSlips, Professor of Theatre at University of Wisconsin-Milwaukee, and a 2016 MacArthur Fellow.

This project was possible by the Centers for Medicare and Medicaid Services (CMS) in partnership with the Kentucky State Survey Agency.

From flying lessons to a music workshop, the Create Change Institute connects creativity in arts to care in the healthcare business. The Create Change Institute is a collaboration between Time Slips, Signature HealthCARE, Fund for the Arts and is sponsored by the Jewish Heritage Fund for Excellence, It’s Never Too Late! and the Kentucky Cabinet of Health and Family Services.

Sebring Mayor Declares Signature HealthCARE Senior Olympics Day in Florida

16 Signature HealthCARE Locations Compete in Florida Senior Olympics 

Sebring Mayor John Schoop declared January 11th Signature HealthCARE Senior Olympics Day.

Sebring, Fl. –January 11, 2018 – Signature HealthCARE of Jacksonville joined 15 other Signature facilities in friendly competition at Senior Olympics. The event took place in Sebring, Fl. on January 11th with teams competing in events such as basketball, corn-hole toss, reacher relay, wheelchair race, volleyball and cheering.

Sebring Mayor John Schoop and Sheriff Paul Blackman kicked off the event by declaring January 11th Signature HealthCARE Senior Olympics Day across Florida. Followed by a presentation of colors and the Sebring High School Marching Band, the competition officially began for patients, staff and volunteers of 16 Signature HealthCARE nursing and rehabilitation centers. Stakeholders and patients from Winter Park Care & Rehabilitation took the first place trophy home to Orange County, Fl.

Signature HealthCARE’s Senior Olympics brings together patients and long-term care stakeholders from across Florida to push aside the aging clichés for fierce competition, perseverance and teamwork.

Regional Quality of Life Director, Sheri Morin, organized the event and said, “Instead of looking back at their life, Signature HealthCARE patients at Senior Olympics look to their friendly competitors and say, ‘I’ll get you next year.’”

Senior Olympics teams represented these Signature HealthCARE locations:

Anchor Care & Rehabilitation Center in Palm Bay, Fl.

Signature HealthCARE of Brookwood Gardens in Homestead, Fl.

Signature HealthCARE at College Park in Fort Meyers, Fl.

Signature HealthCARE of Gainesville in Gainesville, Fl.

Golfview Healthcare Center in St. Petersburg, Fl.

Gulfport Rehabilitation Center in Pasadena, Fl.

Golfcrest Healthcare Center in Hollywood, Fl.

Heritage Park Care & Rehabilitation Center in Bradenton, Fl.

Signature HealthCARE of Jacksonville in Jacksonville, Fl.

Kenilworth Care and Rehabilitation Center in Sebring, Fl.

Signature HealthCARE of Orange Park in Orange Park, Fl.

Signature HealthCARE of Ormond in Ormond Beach, Fl.

Peninsula Care & Rehabilitation Center in Tarpon Springs, Fl.

Signature HealthCARE Port Charlotte in Port Charlotte, Fl.

Southern Pines Healthcare Center in New Port Richey, Fl.

Winter Park Care & Rehabilitation Center in Orange County, Fl.