Signature assembles leaders from 100+ facilities for ‘CEO Meeting’

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Signature rallied the troops this week when leaders from more than 100 towns and cities in 11 states gathered in Louisville for the 2016 CEO Meeting.

During the two-day meeting, facility CEOs dug deep into issues impacting the ever-changing landscape of healthcare. On a macro and micro scale, topics ranged from impacting quality of care to enhance the resident experience to personal growth and operational excellence. The meetings also give Signature leaders a rare moment to spend time together, share and learn from each other.

“I appreciate the CEO meetings because it gives me the opportunity to network with other CEOs – this really helps me to see that I’m not alone in trying to figure out the best way to do things,” said Tammy Pulley, CEO for Signature HealthCARE of Monroe County Rehab & Wellness Center, in Tompkinsville, Kentucky.

During the two-day event, attendees spent time in a single group setting to hear about the Signature culture, the State of the Union and more. Facility CEOs also broke into smaller sessions, led by Signature senior team leaders, to explore topics in a way that facilitated open dialogue and sharing. During the small group meetings, teams discussed such topics as clinical excellence, innovative new software, bundle payments and retention.

Matt Lloyd, CEO for Signature HealthCARE of Buckhead, in Atlanta, Georgia, said he particularly benefited from Bundled Payments and Navigating the Networks. “Dr. Nazir’s 5 reasons for RTH will be very helpful to focus our efforts on that initiative – work on the things we can control.”

Armed with newfound knowledge and wisdom, Signature leaders were ready to return home.

“I’m so fired up, so many inspirational things hit me. I have got to saturate my team in the Signature vision mission and sacred six it has to become their new normal, their standard of excellence,” said Sherrill McArdle, CEO for Signature’s The Bridge at Bay St. Joe, in Port St. Joe, Florida.

Signature HealthCARE Holds Company-Wide Voter Registration Day

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Signature HealthCARE held a company-wide voter registration day on March 10, 2016. Both stakeholders and residents were given the opportunity to register and make their voices heard in this transformative election year.

Engaging with County Election Board Supervisors, a coordinated effort was made for more than 130 facilities in 11 states. Championing the event at the facility-level were Quality of Life directors partnering with facility chaplains. The day proved to be a great success, preliminary results show more than 300 residents and 100 stakeholders were registered and can now be active participants in shaping policy by casting their ballots.

Dianne Timmering, VP of Spirituality and Legislative Affairs, emboldened by the Faith in Works initiative, said, “It was overwhelming how many registered to vote, both residents and stakeholders engaged in different voices driving the future of the healthcare industry in both job sustainability and quality of life!”

Not only did Signature provide the opportunity to register, but many facilities also teamed with their local County Board of Elections to vote in the primaries. Fannie Morgan, a proud republican and resident of SHC of McCreary in Kentucky, was able to still be a part of the voting process at the age of 104.

Signature has a long history of legislative involvement and raising consumer awareness of legislative issues relating to long-term care. This involvement is integral to Signature’s mission to change the landscape of healthcare forever, ensuring both their residents and stakeholders have the opportunity to impact and influence their future.

Signature’s Chief Medical Officer Dr. Nazir Featured in Louisville Business First


Dr. Arif Nazir signed on as Signature’s chief medical officer in January, bringing an energetic and innovative approach to deliver high-quality care, solidifying Signature’s vision to revolutionize healthcare.

Louisville Business First asked Dr. Nazir about his priorities for Signature and the state of geriatric medicine.

Read it now!

SHC at Methodist Number One on Memphis Business Journal’s Top-Rated Nursing Home List

SHC at Methodist topped a list of more than 20 Memphis facilities on the Top-Rated Nursing Home List for Memphis Business Journal. Not only did SHC at Methodist rank first, but SHC of Memphis and SHC at Primacy made the list as well. The list ranked facilities on a total of four Medicare ratings. See the top five.

CEO of SHC at Methodist, Nicole Lowe, was also featured in the Memphis Business Journal issue. Lowe has 19 years of long-term care experience, read her conversation with Memphis Business Journal.

Signature HealthCARE Leading Provider for Eden Registry


Signature HealthCARE continues to advance its vision to change the landscape of long-term care forever, now with the most skilled-nursing and rehabilitation centers in the country on the registry for The Eden Alternative.

The Eden Alternative is a not-for-profit organization dedicated to nursing home culture change and reshaping long-term care, an effort that closely aligns with Signature’s own mission and vision.

In order to join the registry, nursing homes must reach a number of milestones demonstrating their commitment to the Eden principles.

“Signature has made incredible progress in pursuing this transformation. They now have 36 homes listed as members of the exclusive Eden Registry. The Eden Registry is an honor society consisting of only 200 long-term care organizations nationwide demonstrating mastery of both the principles and practice of person-directed care. Signature now has more of its homes listed on the Eden Registry than any other provider in the country. This makes a clear statement about their commitment to the quality of life and well-being of their elders and their care partners who support them,” said Christopher Perna, President and CEO, of the Eden Alternative, Inc.

Much of the Eden Alternative organization’s work has revolved around de-institutionalizing the culture and environment of nursing homes and other long-term care facilities. The Eden Alternative’s core concept is to view places where elders live as ‘habitats for human beings’ rather than ‘facilities for the frail and elderly.’

The Eden movement within Signature began in the rural segment, Signature Hometown, in 2012.

See below for a full list of SHC facilities on the Eden Alternative Registry:

  • Pickett Care & Rehab Center
  • Riverview Health Care Center
  • Westmoreland Care & Rehab Center
  • Washington Rehab & Nursing Center
  • Chautauqua Rehab & Nursing Center
  • SHC of Trimble County
  • SHC of North Florida
  • SHC at The Courtyard
  • Mountain City Care & Rehab Center
  • SHC of Rogersville
  • SHC of Erin
  • SHC of Sunrise Manor
  • Morgantown Care & Rehab Center
  • Chesapeake Shores
  • Prestonsburg Health Care Center
  • Clinton County Care & Rehab Center
  • Surrey Place Care Center
  • Liberty Care & Rehab Center
  • SHC of Fentress County
  • Spring City Care & Rehab Center
  • The Bridge at Ridgely
  • Pigeon Forge Care & Rehab Center
  • Harriman Care & Rehab Center
  • The Bridge at Highland
  • Bracken County Nursing & Rehab Center
  • The Bridge at Monteagle
  • Oakview Nursing & Rehab Center
  • Harrodsburg Health & Rehab Center
  • SHC at Mallard Bay
  • The Bridge at South Pittsburg
  • Standing Stone Care & Rehab
  • Pine Ridge Care & Rehab
  • Rockcastle Health & Rehab
  • SHC of Putnam
  • Danville Centre
  • Riverside Care & Rehab

Signature HealthCARE 2016 Best Places To Work


Signature HealthCARE is proud to be named to the list of ‘Best Places to Work in Kentucky’ for the third consecutive year!

The list is published annually by the Kentucky Chamber of Commerce and the Kentucky Society for Human Resource Management. It is based on an assessment of participating companies’ policies and procedures, along with the results of employee surveys. Those survey results are a continued reflection of engagement levels among employees, or stakeholders, at Signature.

To view the list and learn more about the competition, visit

Joe Steier: Recipient of 2015 Excellence in Leadership Award

Joe Steier 2010

Joe Steier, president and CEO of Signature Healthcare LLC, has been named the winner of Business First’s 2015 Excellence in Leadership Award. Now in its 11th year, Business First of Louisville’s award recognizes leaders that have made their mark in the past year. Read why Steier credits investing in his employees as the foundation of Signature’s success:


Transaction makes Signature HealthCARE the largest post-acute network in Kentucky

Louisville, Ky. (Dec. 2, 2015) – The 7th largest skilled nursing provider in the nation, Signature HealthCARE, LLC, has acquired the skilled nursing division of Elmcroft Senior Living, effective Dec. 1.

Elmcroft is a nationally recognized senior housing provider, which operates 82 independent, assisted, and dementia care communities with approximately 7,000 beds in 18 states. Additionally, Elmcroft owns and operates 18 skilled nursing and rehabilitation centers with approximately 1,700 beds that are the subject of this transaction.

Elmcroft’s skilled nursing division is known in Kentucky for consistently delivering quality care to its residents. Signature aggressively pursued this acquisition in its attempt to build the 1st statewide post-acute network fueled by Signature’s mission and vision to “revolutionize the healthcare industry through a culture of resident-centered services, personalized spirituality and real quality of life initiatives.”

Signature, based in Louisville, Ky., will now operate 133 post-acute centers in the U.S. with approximately 23,000 stakeholders (employees) in 11 states. Of the foregoing, Signature operates 41 post-acute centers in Kentucky, and employs 7,400 employees statewide. Signature was named “Best Places to Work in KY” in 2014 and 2015 by the Kentucky Chamber of Commerce, and was nationally awarded by Modern Healthcare in 2013 and 2015.

This purchase augments Signature’s strategic vision for the Signature Integrated Clinical Network launch in Kentucky, linked to its recent launch of the Signature Advantage Medicare insurance company, the first ever Institutional Special Needs Plan (I-SNP) in the state operated by a provider creating a statewide footprint to expand Signature’s acute care hospital partnerships for bundled payments, risk-sharing partnerships and clinical collaboration.

The real estate is owned by Care Capital Properties Inc., which spun off from Ventas, one of the five largest REITs, specializing in post-acute care. Signature will operate 49 centers nationwide under a master lease with CCP.

“Elmcroft has one of the best leadership teams, along with asset quality and successful heritage, that we have ever pursued,” said Signature President and CEO Joe Steier. “Despite many complicated headwinds and a mass exit by many national providers in the Commonwealth over the past decade, we believe this post-acute expansion will give us a bigger voice in the healthcare policy changes that are needed to enable Kentucky operators to provide our aging citizens with rural access and quality care and services.”

Pat Mulloy, Elmcroft Chief Executive Officer, said, “My partner, Tim Wesley, and I have spent most of our senior housing career focused on building high-quality assisted, independent, and dementia care communities. The divestiture of our skilled nursing division to Signature allows us to focus on our core strength. We are excited about the future and are looking for opportunities to grow in the senior housing business. Our goal has always been to build a great service company, which is grounded in being a great place to work and a brand associated with care. This transaction is a step forward in implementing that strategy.”

Signature HealthCARE is a skilled-nursing, rehabilitation and health care company with 133 skilled nursing locations in 11 states and approximately 24,000 employees. For more, visit

Elmcroft owns and operates 82 independent, assisted and dementia care communities in 18 states caring for nearly 6,000 residents. For more, visit

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Prestonsburg and Cherokee Park earn 5-star ratings

14391_5StarBanner_WEBTwo more facilities have joined the ranks of Signature centers with five-star ratings from the Centers for Medicare and Medicaid Services (CMS).

CMS is the federal agency tasked with nursing home oversight. A five-star rating is the highest rating a center can receive.

The newly named five-star buildings are Prestonsburg Health Care Center and Signature HealthCARE of Cherokee Park.

Signature has continually worked to improve the quality of care provided in its buildings, which has translated to better CMS ratings. In late February, a total of 21 SHC facilities were named to this year’s U.S. News & World Report ‘Best Nursing Homes’ list based on CMS star ratings.

Under the five-star rating system, nursing homes are assessed in three main categories: health inspections, quality measures and staffing. The overall rating combines scores received in each of the three categories.

The system is intended to help consumers, families and caregivers compare nursing homes more easily and identify areas about which they would like to learn more. For more, visit CMS’ nursing home compare website by clicking HERE.


Signature Florida Panhandle Olympics Makes the News

The Signature HealthCARE (SHC) Florida Panhandle Senior Olympics were recently featured on WJHG News Channel 7 in Panama City Beach, Fla. SHC facilities participating in the event were: Chautauqua Rehab & Nursing Center, in DeFuniak Springs, Fla.; Washington Rehab & Nursing Center, in Chipley, Fla.; SHC of North Florida, in Graceville, Fla.; SHC at The Courtyard, in Marianna, Fla.; The Bridge at Bay St. Joe, in Port St. Joe, Fla; and Surrey Place Care Center, in Live Oak, Fla.

Be sure to check out the story below!