Author Archives: ccrenshaw

Anniversary Marks Signature HealthCARE Day in Louisville

Louisville, Ky. – October 11, 2018 – Celebrating Signature HealthCARE day in Louisville, the company is marking its eighth anniversary with headquarters in Kentucky. The Louisville Metro Council, then-Jeffersontown Mayor Clay Foreman and then-Louisville Mayor Jerry Abramson proclaimed October 11 as Signature HealthCARE Day in 2010.

“We moved to Louisville in its infancy as the center for aging care to pioneer more advancements for our patients, and we will keep dreaming new innovations for the years to come with our passionate stakeholders and partners across the city,” Joe Steier, Signature’s CEO and President, said.

Since 2010 and relocating its headquarters to Louisville, the country’s aging care capital, Signature has continued innovating across the continuum of care. From inspiring multiple spin-off affiliates to growing CNA’s careers in the Pinnacle program, the company keeps doubling down on its commitment to serve both its patients and its stakeholders with more joy.

Signature is also leading the culture change movement in the long-term care industry with over 50 locations currently added to the national Eden Alternative Registry, over 102 locations accredited through Providigm’s Quality Assurance Performance Improvement (QAPI) program and eight locations on the 2016-2017 US News & World Report Best Nursing Homes List.

Serenity Care Experts Share Tips for Caregivers’ Mental Health

Louisville, Ky. – October 8, 2018 – During October, Signature HealthCARE is taking the time to bring attention and to raise awareness of mental health across the country.  Mental health includes our emotional, psychological, and social well-being affecting how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. For caregivers, mental health is important so that they may continue serving others.

There are many ways in which caregivers can improve their mental health.  Behavioral health experts at Serenity, a Signature division, share six tips for caregivers’ daily self-care.

Go Outside! – Take a walk. Go for a jog.  Sit in a garden or courtyard.  Being outdoors provides therapeutic benefits that provide a mood boost and provide individuals with a sense of connectedness to nature.  Adventure outside and enjoy the weather.

Use Humor! – Tell a joke. Watch a comedy. Read a funny book. Laughter is the best medicine and provides an instant mood boost! Laugh it up!

Dance! – Shaking your booty doesn’t just make for a fit physique. It may also improve both mood and body image, lead to a better outlook, is associated with a lower risk for dementia, and even help you make friends.

Listen to Music! – Music has the power to instantly change a person’s mood. Additionally, listening to music helps to strengthen learning and memory, helps to reduce signs and symptoms of depression, and provides people with an extra boost of energy.

Meditate or Pray! – Meditation and prayer are proof that it doesn’t take a ton of time to do a mind and body good. Just a few minutes of quieting your mind can help relieve stress. Other benefits include a boost in compassion and emotional stability, and some research suggests that meditating and praying could even keep winter illness at bay. The best part? The benefits continue even when we’re not meditating and praying. It is the gift that keeps on giving. Find a few moments each day to get away from everyone and everything to sneak some meditation and prayer into your day-to-day life!

Curse! – Research also shows swearing can reduce physical pain and may even boost confidence and self-esteem. But, as they say, timing is everything—so be sure to filter your expletives to avoid adding embarrassment to stress.

Signature HealthCARE Partners with Healthcare Source

Louisville, Ky. – October 3, 2018 – Signature HealthCARE, one of the largest healthcare and rehabilitation providers in the United States, announced it has chosen HealthcareSource, the leading provider of talent management solutions for the healthcare industry, for its talent management platform.

“People, who want to serve others with purpose, are our greatest asset,” Shawnee Irmen, Signature’s Vice President of Talent Acquisition, said. “As the healthcare industry evolves, we are excited to meet new changes and challenges with Healthcare Source as our partner.”

“We are excited to partner with Signature HealthCARE to help improve quality-of-hire and reduce costs in the world of recruiting,” said Trey Mullins, Senior Director of Client Success for HealthcareSource. “We share the belief that providing quality care begins with quality talent, and we look forward to curating a solution that yields the best outcomes for Signature HealthCARE’s residents.”

Signature HealthCARE serves the entire continuum of healthcare including rehabilitation services, home health, assisted living, skilled nursing, and cognitive care. The company is headquartered in Louisville, KY, with 115 locations in 10 states and over 17,000 employees. Inc 5000 most recently recognized Signature HealthCARE on its list of fastest-growing private companies in 2017.


Signature Healthcare of Erin Earns 5-Star Rating for 9th Consecutive Year

Louisville, Ky. – October 3, 2018 – The Centers for Medicaid and Medicare Services recently awarded its highest rating to Signature HealthCARE of Erin for the ninth consecutive year. The distinction is a rare accomplishment in an industry where regulations and rules are prioritized, and yet the team at Signature HealthCARE of Erin continues pioneering person-centered care and other care innovations.

“We know that the Signature revolution translates into meaningful clinical results and positive quality of life improvements for our residents. To have CMS continually recognize Signature HealthCARE of Erin is exciting. Only with each of our committed stakeholders, from nurses to CNAs, do we make a difference each and every day,” Barry Cotton, CEO at Signature HealthCARE of Erin, said.

Under the five-star rating system, nursing homes are assessed in three main categories: health inspections, quality measures and staffing. The overall rating combines scores received in each of the three categories.

“Even without recognition, our staff serves our patients each day with compassion and joy and provides ongoing support for their families and caregivers,” Cotton said.

The center offers comprehensive behavioral services for dementia, Alzheimer’s disease and related disorders. Additional services include physical, occupational and speech therapies; a full-time chaplain and spiritual programming; vibrant quality of life/activities programming; and more.

Signature HealthCARE of Erin is also named to the international registry of Eden Alternative homes, a national list of nursing homes and rehabilitation centers taking a different approach to healthcare by embracing person-centered care at each level from staff development to clinical care procedures. Communities on the Eden Alternative Registry embracing person-centered care experience less staff turnover, according to data from a survey of 2011-2016 members of the registry.

Traveling Vietnam Memorial Wall Touches Hearts of Residents

Louisville, Ky. – October 2, 2018 – When the Vietnam Traveling Memorial Wall came to Tompkinsville, Kentucky, the team at Signature HealthCARE of Monroe County mobilized to make an outing reality for their residents.

Standing at six feet tall and a 3/5th scale of the Vietnam Memorial in Washington DC, the traveling wall came to Tompkinsville in Monroe County this weekend with the names of over 50,000 who lost their life during the Vietnam War. Signature HealthCARE of Monroe County attended the wall’s opening ceremony and visited with old friends.

One resident of Signature HealthCARE of Monroe County, Tex, served in the army for one year and three months. There were tears shed when the name of one of Tex’s best friends, who was killed in the Vietnam War, was announced.

For all of the residents of Signature HealthCARE of Monroe County, the war is a poignant memory. One resident said, “There were so many names on the wall, but it felt like there should be even more after watching all of the coffins draped with the flag coming home.”

For Tex, seeing the names on the traveling Vietnam Memorial Wall meant the world to him. He said that he was very glad that he got to go see it, because he would never get to make it to see the memorial in Washington D.C. during his lifetime.

Signature Healthcare of Newburgh Makes a Resident’s Dream Come True

Louisville, Ky. – September 27, 2018 – When Agnes Taylor came to Signature HealthCARE of Newburgh, she didn’t want to change her life motto, after all, it has inspired her through 80 birthdays. Agnes has enjoyed working all of her life, because in her words, “It gives her purpose.” The team at Newburgh went to work making sure Agnes could continue living out life with purpose.

Stakeholders Latoya and Denise presented Agnes with a nurse’s uniform and special name tag – just for her. Agnes has even accepted a position supervising the second shift at Signature HealthCARE of Newburgh where she is proud to tell stakeholders to get to work with a little sparkle in her eye and a giggle behind her smile.

Signature’s Operation Volunteer Mobilizes Communities

Louisville, Ky. – September 30, 2018 – Friendships make a difference for our residents and Signature communities across the country. From shared experiences to differences to creating new memories together, volunteers vibrantly serve others, and Operation Volunteer is mobilizing even more.

Operation Volunteer invites members of the community to consider cultivating a friendship or to share their talents with Signature residents and elders. “Humans are social beings by nature, so these volunteers serve a valuable role for our elders, some of who do not have family visiting. No talent is too small to share, and everyone can join in some way, even families,” David Baumgartner, Signature HealthCARE’s Vice President of Spirituality, said.

At Spring City Care and Rehabilitation Center in Tennessee, Mary, a new volunteer, visits on weekends and joins in meals and Quality of Life activities. “I always love to get those that you can see really wants to make a difference in this world,” Debbie Early, Quality of Life Director at Spring City, said.

Operation Volunteer even sparked Hermitage Care & Rehabilitation Center and Signature HealthCARE at Hillcrest to partner with Kentucky Wesleyan College’s Volunteer Fair.

The James 1:27 Mission Project personally matches volunteers with elders based on similar interests creating opportunities for relationships to bloom from the beginning. In one month alone, James 1:27 volunteers personally visited with elders on over 130 occasions at Riverside Care and Rehabilitation Center in Calhoun, Kentucky. And with Operation Volunteer, the project is growing.

Sunrise Manor recently launched the James 1:27 Mission Project. “Everyone needs a friend, and James 1:27 volunteers fill a need for many of our elders,” Donovan Dame, Administrator at Sunrise Manor Nursing Home, said.

James 1:27 volunteers contribute to the community at Signature HealthCARE of Bowling Green.

Those interested in becoming a volunteer at a Signature HealthCARE community or a certified James 1:27 volunteer can apply at

Signature Care Experts Share Tips to Healthy Aging

Louisville, Ky. – September 24, 2018 – Healthy living for many seniors looks drastically different than their younger years. Signature HealthCARE nursing and care experts shared their tips for staying active and living with joy

  1. Get active. Whether it is gardening in the sunshine or walking around the block, every step counts when it comes to your heart as a muscle.
  2. Get a good night’s rest. Sleep is imperative for your body to relax and to renew.
  3. Dance it out. Regardless of age or ability, everyone can express themselves through dance, and dancing is good for the soul and the body.

“Living in a healthy way isn’t a one-size fits all approach. Think of healthy living is about what brings you joy and keeps you healthy for years to come,” Camille Jordan, Chief Nursing Officer at Signature HealthCARE, said.

Whether it’s going for the gold at Senior Olympics or dancing with a partner in the Back in Time program, Signature HealthCARE takes a one-of-a-kind approach to Quality of Life by inspiring patients and residents to continue dreaming.

Regardless of Ability, Art Brings Joy

September 21, 2018, Louisville, Ky – Regardless of physical ability or diagnosis, creativity and art empower Signature residents to create and to live with purpose. Whether it be painting, music, dancing, drama, or simple crafts, something beautiful happens when artistic creativity is encouraged, especially in long-term care. This is a story of a Signature HealthCARE of Hart County resident rediscovering joy by through art.

She rolled up to a table in the Quality of Life room and closed her eyes. “What colors do I see?” She said inquisitively. She then opened her eyes and began to paint different colors on a piece of canvas. “Hmmmm, what shall I make next?” She kept asking herself as she added more colors. “I know! I’ll make a shooting star!” She shouted excitedly, so loud that it startled us and the kids a bit. “Now! We all need to add something,” she said as she handed the camp director Christine and I some paintbrushes. We gladly complied and added our favorite colors into her artwork.

After her first piece of artwork was finished, she wanted to immediately create another, and said, “I’m going to do my absolute best this time!” She started the artwork off with what looked like a rainbow. What happened next had Signature HealthCARE of Hart County stakeholders in tears of joy and watching her create art in absolute silence.

She began to sing as she painted. Somewhere over the rainbow, where it is so beautiful and bright. It’s so pretty up there, over that rainbow. We can all go there.”

Her lyrics may not have been the “correct” words to the famous song from the Wizard of Oz, but that didn’t matter. Her sweet voice warmed all of our hearts. One stakeholder began playing the song in the background as she continued singing and painting. “It doesn’t get much better than this,” she said as she finished her second work of art.

She can’t tell you what day it is, but her smile is absolutely contagious. She is joy to be around. She had participated in an art project recently with our resident artist, Andee, as a part of the “I Won’t Grow Up” project happening in 12 rural Signature HealthCARE nursing homes. She and other elders were asked to create an art piece of how flying made them feel. You could tell she truly enjoyed every second of it, and she wasn’t the only one who opened up and let their creativity shine through.

Before leaving the Quality of Life room, she said, “I am going to get up and walk off into the beautiful nature and think about these colors and come back and meditate on it and find out what I need to do with them. Do you want to come with me?”

Riverview Health Care Center is First in Kentucky to Achieve International Culture Change Milestone

Prestonsburg, Ky – September 20, 2018 – Riverview Health Care Center is celebrating a landmark step in the international culture change organization for health care, the Eden Alternative Registry, and it is the first in Kentucky to reach the third milestone. The achievement reflects the center’s commitment to the person-directed care philosophy and empowering both elders and stakeholders.

“With person-directed care and Eden principles, we’re turning health care upside down,” Missy Allen, Administrator at Riverview Health Care Center, said. “One of the biggest accomplishments is that 20 percent of our team are Certified Eden Associates. We live out what will empower and bring joy to our elders and their families.”

The milestone requires the health care center to achieve specific cultural changes. Hallways in the center are neighborhoods with unique names, Willow Creek for example. Mayors of each neighborhood are empowered to transform schedules from rigid, traditional health care concrete schedules to times that are what the elder desires.

“We believe there’s more life to live at a nursing home,” Angie McAllister, Signature’s Director of Cultural Transformation, said. “Living each day with purpose and joy is what we’re all about.”

Families of elders get involved in the Eden process, too. Families are involved in daily decision-making, the community’s daily rhythm, and celebrations. Earlier this year, Signature HealthCARE marked its 50th location named to the Eden Alternative Registry and won the international organization’s Eden Champion Award.

“This milestone is also about living out servant leadership. All leaders are, or in the process of, becoming certified nursing assistants,” Allen said.

The Eden Alternative Registry, an international non-profit, works to transform the well-being and daily life of elders who call nursing homes their home with the person-directed care philosophy. Communities on the Eden Alternative Registry experience less staff turnover, according to data from a survey of 2011-2016 members of the registry.